Water Emergency


After-hours Emergencies

If you have an after-hours water or wastewater emergency, please call Western’s Emergency Line at 951.789.5109. During normal business hours, call Western’s Operation Center at 951.789.5100.

Water System Node Cleaning Sept 28 & 29 • 8 - 5 p.m.

Western crews will be performing maintenance and cleaning on the Murrieta water distribution system on Thursday, Sept. 28 and Friday, Sept 29 from 8 - 5 p.m. No water shutdown is needed for this maintenance. The maintenance and cleaning work uses technology that does not require an interruption in service and reclaims all water used in the process. This maintenance is part of our ongoing commitment to keep our systems well-maintained and to ensure we deliver exceptional water quality. For more information, call Western’s Operation Center at 951.789.5100.

System maintenance scheduled for Sept. 28 on Thoroughbred Lane and Stallion Court in Murrieta

A Western crew will be servicing the main system near Thoroughbred Lane and Stallion Court in Murrieta beginning at 8 a.m. on Thursday, Sept. 28. Customers in this area will experience a water outage until work is completed at approximately 4 p.m. We thank you for your patience and understanding as Western continues to take proactive measures to ensure that your water quality continues to meet or exceed water quality standards. If you have any questions or concerns, please contact Dave Aranda, water quality senior technician at 951.789.5156.

Additional Information

If you have a non-emergency issue, don't hesitate to contact Customer Service at 951.571.7104.

2011 Hazard Mitigation

Western Municipal Water District is in the process of updating its Hazard Mitigation Plan. The Federal Emergency Management Agency (FEMA) requires that all public agencies have a plan to mitigate natural and man-made hazard impacts on its daily operations. The term "Hazard Mitigation" describes actions that can help reduce or eliminate long-term risks caused by natural hazards, or disaster, such as floods, wildfires, high winds and earthquakes as well as man-made events such as power outages, civil unrest, nuclear meltdown or even a pandemic illness in the region. If you would like to learn more about Western’s Hazard Mitigation Plan, or have comments, please contact Administrative Services at 951.571.7100.